PRIVACY POLICY

Last updated: 26 February 2025

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and the Australian Privacy Act 1988 (Cth).

Interpretation and Definitions

Interpretation

The words with initial capitalisation have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” refers to ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Yarra Valley Massage.
  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among its various uses.
  • Country refers to Australia.
  • Device means any device capable of accessing the Service, such as a computer, mobile phone, or digital tablet.
  • Personal Data refers to any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any individual or legal entity that processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analysing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Yarra Valley Massage, accessible at https://yarravalleymassage.com.au
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and surname
  • Phone number
  • Address, State, Postcode, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as your device’s Internet Protocol (IP) address, browser type, browser version, pages of our Service visited, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may collect certain information automatically, including but not limited to your mobile device type, unique ID, IP address, operating system, mobile internet browser type, unique device identifiers, and other diagnostic data.

We may also collect information sent by your browser whenever you visit our Service or access it via a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information.

These include beacons, tags, and scripts to collect and track information and improve our Service.

The technologies we use may include

  • Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
  • Web Beacons: Some sections of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, or single-pixel gifs) that help us count users who have visited those pages or opened emails, and provide related website statistics.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted when you close your web browser.

 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your Account, enabling access to functionalities available to registered users.
  • For contract performance, including purchase contracts for products or services.
  • To contact you, via email, telephone calls, SMS, or other electronic communications.
  • To provide updates, such as news, special offers, or service-related information.
  • To manage your requests submitted to us.
  • For business transfers, such as mergers, acquisitions, or asset sales.
  • For other purposes, such as data analysis, usage trend identification, promotional effectiveness, and Service improvement.

We may share your personal information in the following situations:

  • With Service Providers, to monitor and analyse Service usage or to contact you.
  • For business transfers, including during negotiations of mergers, acquisitions, or asset sales.
  • With affiliates, who must comply with this Privacy Policy.
  • With business partners, to offer products, services, or promotions.
  • With other users, if you interact in public areas of our Service.
  • With your consent, for any other specified purpose.

Opting Out of Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in emails, updating your communication preferences in your account, or contacting us directly.

Data Storage and Third-Party Services

We may store your data securely on servers located in Australia or overseas. We may also use third-party services, such as analytics providers and booking platforms, which may collect, store, and process your data in accordance with their own privacy policies.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By visiting our contact page: https://yarravalleymassage.com.au/contact-us